Urgent Repairs

In the event of an emergency after hours please contact our after-hours tradespeople directly and follow up by sending an email to your Property Manager:
  • JRPM (Plumbing) - 1300 577 879
  • Wizard Wiring (Electrical) - 8777 1066
  • Ace Locksmiths - 9534 0586
  • South Melbourne Glass - 0414 509 344

Remember, it is a provision of the Residential Tenancies Act that you advise your Property Manager of any problems that occur during your tenancy.  If you do not, you may be held liable for any additional maintenance costs that the landlord may incur as a result of your failure to notify.

Urgent repairs are defined as:

  • Burst hot water service
  • Blocked or broken toilet system
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault
  • Flooding or serious flood damage
  • Failure or breakdown of any essential service provided by a landlord, ie. water, cooking, heating or laundering
  • Failure or breakdown of gas, electricity or water supply
  • Any fault that makes the premises unsafe
  • Any appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • A serious fault in a lift or staircase - The Owners Corporation for the complex needs to be contacted for this


Please note that Dixon Kestles Office is currently closed for the safety of our staff and clients, due to the COVID-19 outbreak. If you have a property related emergency during this time, please contact 03 9690 3488 and listen to our after-hours message for contact details.