Managing buildings & their people since 1975
About Us
Our award-winning team consists of experienced property professionals and strata management consultants with extensive knowledge in strata law, financial management, building maintenance, insurance, and dispute resolution.
As strata specialists in residential and commercial strata management, we stay ahead by adapting to changing regulations and market trends in property and strata management. This proactive approach ensures that your property remains compliant, well-maintained, and competitive in the evolving market.
Our expertise in managing strata comes from putting clients first, being creative, and knowing the property market well. We understand that selecting the right owner's corporation management partner is critical. That’s why we consistently provide tailored services as strata specialists to ensure effective and efficient management of our clients’ properties.
Why Choose Us as Your Strata Managers?
At Dixon Kestles, we stand out as the premier choice for strata management for several reasons:
With nearly 50 years in the industry, our strata management specialists bring extensive knowledge of strata administration, strata finance, strata law, strata property dynamics, and strata best practices to every property we manage.
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We put our clients' needs first, providing specialised solutions that guarantee proficient and successful strata property management. Our first goal is making sure you're satisfied with your strata management.
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We understand that trust and transparency are vital in the owners corporation management field. That’s why we maintain a high level of transparency in all our operations, from financial management to decision-making processes. Our clients can expect open communication and accurate financial reporting, ensuring complete accountability.
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We embrace technology as a powerful tool to streamline processes, enhance efficiency, and provide superior services. By leveraging state-of-the-art management software and innovative digital platforms, we simplify communication, financial management, maintenance requests, and general administration, making life easier for both owners and residents.
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We offer a comprehensive suite of services to cater to the diverse needs of owners corporations. From financial management, budgeting, and compliance to maintenance coordination, insurance management, and dispute resolution, we have the expertise to handle all aspects of owners corporation management, ensuring smooth and hassle-free operations.
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We believe in proactive maintenance to protect property values and minimise unexpected expenses. Our team conducts regular inspections, implements preventative maintenance plans, and works closely with trusted contractors to ensure that properties are well-maintained and repairs are addressed promptly, saving both time and money for our clients.
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We recognise the importance of sustainable practices in today’s world. We actively promote eco-friendly initiatives and help owners corporations adopt energy-efficient solutions, waste management strategies, and sustainable building practices. Together, we can create greener and more sustainable communities.
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Staying compliant with the ever-evolving laws and regulations surrounding owners corporations as well as industry trends can be complex. We invest in our team ensuring our in-depth knowledge of the Owners Corporation Act and related legislation as well as staying on top of industry trends is kept up to date.
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Over the years, we have forged strong relationships with reputable contractors, suppliers, and service providers in the industry. These partnerships enable us to negotiate competitive rates and ensure the highest quality of services for your property.
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Our track record speaks for itself. We have successfully managed numerous owners corporations, earning the trust and satisfaction of our clients.
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In order to keep your property compliant and competitive, we stay at the forefront of the industry by constantly modifying our procedures to suit shifting market trends and regulatory requirements.
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We maintain the highest ethical standards in all of our interactions because we are dedicated to professionalism and responsibility, giving our clients peace of mind. We are members of the Strata Community Association (SCA) and therefore are held to the members Code of Conduct as well.
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From financial management to dispute resolution, we provide a full range of services to cover all aspects of property strata management, making sure your needs are met seamlessly.
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Managing correspondence, maintaining records, organising meetings, and facilitating communication between owners and the committee.
Preparing budgets, collecting fees and levies, managing financial accounts, paying bills, and providing financial reports to owners.
Organising annual general meetings, special general meetings, committee meetings and ballots, including the preparation of agendas and recording minutes.
Organising routine maintenance, repairs, and improvements to the common property, including coordinating with contractors and obtaining quotes.
Ensuring compliance with relevant laws and regulations, including the Owners Corporations Act 2006, and facilitating advice with industry legal experts when required.
We provide guidance and resources on everything from legislation, defect processes, building sustainability and utility cost savings to managing committee relationships and conflict resolution.
Arranging and managing insurance policies for the common property, liaising with insurers, and assisting with insurance claims.
Assisting with dispute resolution between owners or between the owners corporation and external parties, such as contractors or neighbouring properties.
Assist the owners corporation to ensure owners comply with the owners corporation rules and by-laws and address any breaches or disputes as well as ensuring rules are registered and consolidated with the Registrar.
Dixon Kestles offers expertise in owners corporation management during the planning and development stages of a property project. This includes providing guidance on common property design, infrastructure requirements, and the setup of owners corporations.
We help property developers understand and navigate the legal requirements and regulations related to owners corporations. This includes ensuring compliance with the Owners Corporation Act, assisting with by-law development, and providing advice on statutory obligations.
We handle all financial aspects accurately and efficiently. This involves preparing budgets, managing levies, and providing transparent financial reporting to property developers and future owners.
We understand the importance of a smooth transition from development to owners corporation management. Our team works closely with property developers to ensure a seamless handover process, enabling a quick and efficient integration of management services. From setting up administrative systems to establishing effective communication channels, we ensure a hassle-free transition for both developers and future owners.
We help you arrange comprehensive insurance coverage for the development once it transfers to an owners corporation.
At Dixon Kestles we can tailor our services to meet the unique needs of each property development project. We’re familiar with all types of subdivisions including complex multi-OC and staged developments.
Engaging strata managers from Dixon Kestles guarantees management excellence for your residential and commercial strata buildings. Our strata managers stay up-to-date with changes in laws through ongoing training and will ensure your property has the appropriate insurance as well as essential services maintenance for regulatory compliance. We are committed to professionalism and accountability, making sure your strata property complies with all rules.
Our strata managers can help navigate complex property issues, ensuring the smooth operation of a strata property. They also provide expertise and guidance in maintaining compliance and safety standards in strata management.
Owners corporations can rely on our strata management services to manage their property well. This allows them to focus on other things without stressing about property management details.
At the SCA (VIC) Pillar Awards for Excellence 2024, we won the Strata Community Management Medium Business Award.
We then went on to represent Victoria at the 2024-2025 SCA Australasia Strata Community Excellence Awards as a 2024-2025 SCA Australasia Strata Community Management Medium Business Award Finalist.
Our team proudly accepted these nominations and awards in recognition of our high customer satisfaction rates and commitment to staff training. As dedicated strata management specialists, we focus on delivering exceptional strata management services. Our strong ethical standards guide our work, ensuring we consistently apply our values in every aspect of strata property management.
Step 1
Contact your chosen professional OC managers and request quotes for their services.
Step 2
Hold a meeting or ballot and vote on your preferred tenderer.
Step 3
Inform the current Owners Corporation Manager of the decision to terminate the agreement.
Step 4
Ensure that two members of your committee and your new OC manager sign the new contract.
Step 5
Once your outgoing strata manager has been notified, they will commence the handover process with your newly appointed strata management company.
Step 6
Once files are all set up and handover completed your new OC manager is likely to send out an introduction letter/welcome pack to your lot owners.
Read through some of our client’s frequently asked questions and find the answer to your queries.
Strata management involves overseeing properties with multiple owners, like condos or townhouses. It includes managing shared areas, organizing maintenance, collecting fees, enforcing rules, and handling finances and insurance. A strata manager ensures the property runs smoothly and meets legal and community requirements.
A strata manager in Victoria is responsible for overseeing the day-to-day operations and management of a strata scheme (or owners' corporation), which includes residential, commercial, or mixed-use properties. The role involves:
Strata consultants offer expert advice to property owners, owners' corporations, and developers, assisting them in navigating the complexities of strata and owners' corporation management. Their services include:
Strata management companies in Melbourne typically offer a wide range of services to ensure the smooth operation of a strata scheme, including:
Strata management specialists are essential for property owners because they provide:
When selecting a strata consultant in Melbourne, consider the following factors:
Strata management consultants provide expert advice and guidance to owners’ corporations, property developers, and property managers. Their role includes:
Strata management differs from other property management because it involves managing shared ownership of common areas within a strata scheme. Key differences include:
Yes, a strata manager can assist with disputes among owners. Their role in dispute resolution includes:
When selecting a strata management company, look for:
